EFFECTIVE MENTORING, COACHING AND COUNSELLING SKILLS FOR ENHANCED PERFORMANCE

Course Description

With the increasing emphasis on team performance and team outputs in organizations today, managers have shifted their focus from being supervisors to becoming coaches and mentors for their subordinates.  In order to reap the results from teams, coaching skills have therefore emerged as a key requirement. This proposed programme will equip managers with effective mentoring & coaching skills to enable them accomplish their managerial functions effectively.

Target Group

• Team Leaders
  • Supervisors
  • Managers  whose responsibilities require coaching and mentoring others with the aim to help them achieve and exceed their performance targets.

Course Objectives

By the end of the course, participants will be able to:

• Define and explain the meaning and the differences between coaching, counselling and mentoring.
• Understand why, how and when to apply coaching in a workplace settings.
• Understand and explain the benefits of coaching and why sometimes coaching fails.
• Analyze and recognize their own coaching styles and how to apply this knowledge in their coaching engagements.
• Learn the skills, characteristics and qualifications of the ideal coach.
• Improve communication skills to enhance the effectiveness and the quality of coaching sessions.
• Learn and apply a variety of coaching strategies, tools and techniques
• Understand the practical application of mentoring and how to create and manage mentoring relationships in the workplace