ADVANCED ELECTRONIC DOCUMENT AND RECORDS MANAGEMENT SYSTEMS
COURSE OVERVIEW: Introduction: The high availability of mission-critical processes is a major requirement for the viability of the modern organization. A disaster could negate the capability of the organization to provide uninterrupted service to its customers. In this course, you learn to identify vulnerabilities and implement appropriate countermeasures to prevent and mitigate threats. You learn techniques for creating a business continuity plan (BCP) and the methodology for building an infrastructure that supports its effective implementation. It also provides the networking professional with a foundation in disaster recovery principles, including preparation of a disaster recovery plan, assessment of risks in the enterprise, development of policies, and procedures, and understanding of the roles and relationships of various members of an organization, implementation of the plan, and recovering from a disaster. This course takes an enterprise-wide approach to the disaster recovery plan.
Prerequisite: Information Technology and Management skills
Learning Level: Basic/Intermediate
Advanced Preparation: None
Training Type: Group Live
Duration: 2Week
Cost: USD 3,000 per person
COURSE OBJECTIVE (S):
What to learn
- Assessing threats
- Avoiding disasters
- Identifying the impact on critical business functions
- Recognizing alternatives for continuing business functions
- Planning your continuity project
- Organizing team structures for use in an emergency
- Creating a recovery plan from the response to a disaster
COURSE OUTLINE/CONTENTS INTRODUCTION AND OVERVIEW
- Business continuity vs. disaster recovery
- Why a recovery plan is a crucial asset
- Sources of threat
MEASURING RISK AND AVOIDING DISASTER
Assessing risk in the enterprise
- Choosing the assessment method
- The five-step risk process
- Matching the response to the threat
Identifying mission-critical continuity needs
- Evaluating which functions are critical
- Setting priorities based on time horizons
- Prioritizing processes and applications
Implementing disaster avoidance
- Avoiding disasters through effective preventive planning
- Creating contingency plans for unavoidable threats
The four-step Business Impact Assessment (BIA)
- Identifying the threat
- Assessing the risk to the enterprise
- Identifying business-critical activities
RESPONDING TO DISASTER
Creating the recovery plan
- Capturing the planning output
- Creating recovery-team charters
- Defining roles and responsibilities
- Responding to recovery scenarios
- Information directories and equipment inventories
Directing the disaster recovery teams
- Planning and conducting Crisis Communications
- Connecting with emergency services
- Team actions following a disaster
ASSURING THE PLAN AND APPLYING DOCUMENT MANAGEMENT
Rehearsing the business continuity plan
- The reasons for testing the plan
- Considering the impact on the organization’s activities
- Using a step-by-step process to test the plan
- Developing test scenarios and using test results effectively
Maintaining the business continuity plan
- Applying change control: why and how
- Ensuring normal developments are accounted for in the plan
- Scheduling regular reviews
- Applying document management discipline to the plan
Introduction to Disaster Recovery and Business Continuity
- Disaster Recovery & Business Continuity: Terminologies
- Disaster Types
- Consequences of Disaster
- Disaster Recovery & Business Continuity
- Principles of Disaster Recovery and Business Continuity
- Disaster Recovery & Business Continuity: Issues Addressed
- Activities of Disaster Recovery & Business Continuity
- Disaster Recovery and Business Continuity Program
- Disaster Recovery & Business Continuity Solutions
- Best Practices in Disaster Recovery & Business Continuity Program
Emergency Management
- Emergency
- Emergency Management
- Need for Emergency Management
- Emergency Management Phases
- Mitigation
- Preparedness
- Response
- Recovery
- Effect of Disaster on Business Organizations
- Emergency Management for Business Organizations
Business Continuity Management
- Business Continuity Planning
- What are the components of a Business Continuity plan
- Why a well managed records management program should be linked to business
- Objectives of Business Continuity Planning
- Essential Resources in Business Continuity Planning
- Business Continuity Management Planning Steps
- The business imperative-The cost of not implementing a business continuity plan
- Risk Analysis
- Risk Assessment
- Basic Elements of Risk Assessment
- Business Impact Analysis (BIA)
- Components of Business Impact Analysis
- Threat Analysis
- Risk Analysis and Business Impact Analysis
- Crisis Management
- Steps in Crisis Management
- Crisis Management Phases
- Compliance
- Preparedness
METHODOLOGY AND EVALUATION
Approach
This Course is conceived for face-to-face training, hence allowing a constructive interaction and exchange of experiences between Facilitators and Participants. The course will combine individual presentations by Professors and Managers and Participants, Panel Discussions, and Group Work on selected Modules. Prescribed material is made available during the course, and includes notes, articles, statutes and excerpts from textbooks. The programme uses training methods chosen to ensure effective learning, to reinforce understanding, to develop practical skills to promote critical evaluation of information. Interest is maintained throughout each session by use of a variety of formats, including: Throughout the course, you will learn from others in your group as they share practical experiences in their work environment. You will learn by doing and by applying what you learn to your own work environment. Thus, the training methodology is based on interactive learning. Furthermore, learners will use examples from their own organisations, thus ensuring that the learning is anchored at their workplace. This course will strive to effect actual change back at the workplace through effective and practical outcomes based training.
Language The lectures are presented in English (should numbers justify it, separate classes will be presented in either Swahili or French) and study guides and class notes are made available in English. Prescribed material is made available in the original language. Participants may participate in Swahili, French or English, and complete assignments in either of these languages.
Assessment The course involves preparing some sort of in-class and out of class assignments which include drafting “from scratch”, drafting using forms, and redrafting. Some short assignments contribute to the work on longer, full documents. Assignments receive written evaluation and serve as the basis for class discussion as well. You are to type and double-space all written drafting assignments unless otherwise instructed. Bring two copies of each assignment to class on the date due, one to turn in and the other to keep and have available during class discussion.
Evaluation
In conformity with KIBYA’s procedures, an evaluation of the course will be carried out at the end of the Programme to determine the perceived relevance of course contents to Participants’ needs and the effectiveness of the methodology and materials employed in achieving the course’s training objectives.
TARGET GROUP
It is designed for the records and information professionals who have some knowledge of electronic records approaches and issues.